Privacy Policy

1. Introduction

Raqibix LLC ("Raqibix," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at raqibix.com, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (contact forms, diagnostic requests)
• Send us emails or other communications
• Engage our security assessment services
• Apply for employment

This information may include your name, email address, organization name, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent, and referring URLs
• Device identifiers

2.3 Assessment Data

In the course of providing security assessment services, we may access and analyze technical data about your systems and infrastructure. This data is treated with the highest level of confidentiality and is governed by individual service agreements.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Send administrative information, such as updates and security alerts
• Conduct security assessments as contracted
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• With your consent or at your direction
• With service providers who assist in our operations, under strict confidentiality agreements
• To comply with applicable law, regulation, or legal process
• To protect the rights, property, or safety of Raqibix, our clients, or others
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Assessment data retention is governed by individual service agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Restrict or object to certain processing activities
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@raqibix.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Raqibix LLC
Email: privacy@raqibix.com
General: info@raqibix.com